Terms of service

1. Who we are

Wineventory is operated by TI Solutions, a company registered in Belgium under company number 0680.474.596, with its registered office at Hoensberg 11, 3270 Scherpenheuvel-Zichem. Contact: admin@wineventory.net.

These terms govern your use of Wineventory at www.wineventory.net and in the Wineventory Android app. By creating an account you agree to them.

2. What Wineventory is

Wineventory keeps a record of the wine you own: what you have, where it is in your cellar, what you paid, what you thought of it, and what you have drunk. It is a record-keeping tool. It does not sell wine and gives no investment or valuation advice.

3. Your account

• You must be at least 18 years old.
• You need a working e-mail address, and you must confirm it before you can use the app.
• Keep your password secure and do not share it. You are responsible for keeping your account credentials confidential and for notifying us if you suspect unauthorised access.
• One person per account. Do not share sign-in details.

4. Your data stays yours

Everything you enter about your wine remains yours. We claim no ownership of it. We process your data as necessary to provide and operate the service. How we handle it is described in our privacy policy.

You can have your account and all its contents deleted at any time by writing to admin@wineventory.net.

5. Premium subscriptions

• Wineventory is free to use. Premium adds paid features.
• Premium costs €4.95 per month, VAT included. That is the total you pay; no amount is added at checkout.
• It renews automatically every month until you cancel, and the card you gave is charged each time.
• You can cancel at any time, from the Settings screen on the website. Cancelling stops the next charge. You keep Premium until the end of the period you have already paid for, and it then simply runs out.
• We do not refund part of a month you have already started, except under section 6.
• If a payment fails we may retry it. If it keeps failing, Premium runs out at the end of the period you last paid for.
• Payments are handled by Stripe. We never see or store your card number.

6. Your right to cancel a new subscription

As a consumer in the European Union, you generally have fourteen days from the conclusion of your subscription contract to withdraw from a purchase made online.

We want you to feel comfortable trying Wineventory Premium. If you subscribe for the first time and change your mind within fourteen days, simply email admin@wineventory.net and we'll refund your first month's payment in full, whether or not you have used the Premium features. This money-back promise applies to your first subscription and does not apply to subsequent monthly renewals. It does not limit any statutory consumer rights you may have.

7. What the label scanner can and cannot do

Label scanning reads a photograph and suggests bottle details. It is a convenience to save typing, and it is not reliable enough to trust without checking. Vintages in particular are frequently wrong or left blank, because the year is often in a place the camera cannot read well.

Always check what the scanner filled in before saving a bottle. Scan results are suggestions and should not be treated as verified information, particularly when used for insurance, valuation or other financial purposes. Nothing in these terms excludes our responsibility for providing the service in accordance with applicable consumer protection laws.

8. Price changes

We may change the price of Premium. If we do, we will tell you by e-mail at least thirty days before it affects you, and the new price applies from your next renewal. If you do not want to pay the new price, you can cancel before it takes effect without being charged the increased amount.

9. Availability and your own records

Wineventory is operated on third-party infrastructure. We make reasonable efforts to keep the service available, secure and reliable, but occasional interruptions, maintenance and technical issues may occur. We cannot guarantee uninterrupted availability or that data loss will never occur. This does not affect any obligations we have under applicable consumer protection laws.

If your cellar record matters to you financially, keep your own copy as well. This is an honest statement of what a small service can promise, not an attempt to shrug off responsibility.

10. Acceptable use

Do not:

• try to break into the service, other accounts, or the servers it runs on;
• use it in a way that degrades it for other people, including automated scraping or bulk requests;
• use the paid features in ways designed to run up our costs rather than to catalogue your own wine;
• upload anything unlawful.

We may suspend or close an account if you seriously or repeatedly breach these rules. Where it is reasonable to do so, we will warn you first and refund any unused paid period where required by law or where the termination is not due to your breach.

11. Liability

We are responsible for providing Wineventory in accordance with applicable law and these terms. Nothing in these terms excludes or limits our liability where such exclusion or limitation is prohibited by law, including liability for intentional misconduct or gross negligence where applicable, or affects your statutory rights as a consumer.

To the extent permitted by applicable law, we are not liable for indirect or consequential losses arising from your use of Wineventory, including lost profits or the value of wine recorded in the app. This does not limit any rights or remedies you may have under mandatory consumer protection laws.

12. Ending the agreement

You can stop using Wineventory whenever you like, and have your account deleted on request. We may suspend or terminate your account if you seriously breach these terms or use Wineventory in a way that threatens the security or operation of the service. Where reasonably possible, we will notify you beforehand and give you an opportunity to resolve the issue. Any unused paid period will be refunded where required by law or where the termination is not due to your breach.

We may close the service as a whole, in which case we will give you at least thirty days' notice by e-mail, refund any paid period you have not used, and give you a way to export your data.

13. Changes to these terms

We may update these terms from time to time, for example to reflect changes to Wineventory, legal requirements or the way the service operates. The date at the top shows when they were last updated.

If a change materially affects your rights or obligations, we will notify you by e-mail in advance, explaining what is changing and when it takes effect. Where required by law, you will have the right to terminate your subscription without additional cost if you do not agree with the change.

14. Law and disputes

Belgian law applies. If you are a consumer, this does not take away the protection of the law of the country you live in, and you may bring a claim in the courts there.

If something goes wrong, write to us first — most things are fixable that way. If we cannot resolve it, consumers can contact the Belgian Consumer Mediation Service, North Gate II, Boulevard du Roi Albert II 8, Box 1, 1000 Brussels (consumentenombudsdienst.be).